Cloud Infrastructure Management System for Lumina DCIM
Lumina DCIM needed a unified web platform to replace fragmented workflows, streamlining ticketing and access management across customer, admin, and vendor portals.
About
INDUSTRY
CloudInfra
SERVICES
Data Centers, Colocation
The Challenges
Cloud Infrastructure Modernization
Lumina DCIM's outdated, fragmented workflows were creating operational chaos, slowing customer support, and blocking their ability to scale effectively.
The Solutions
Integrated Workflow Platform
To meet Lumina DCIM’s requirements, our team engineered a fully modular frontend system using Angular 14:
- Built a smart ticketing system software with role-based access control that automatically handles requests without all the manual headaches.
- Created enterprise workflow automation using Angular 14, giving customers, admins, and vendors their own tailored spaces to get things done
- Developed cloud infrastructure management dashboards where teams can actually see what happening and fix problems before they explode.
- Built a workflow management app that handles approvals, forms, and tracking so nothing gets lost in the shuffle anymore.
- Designed clean AI UX interfaces following their Figma designs, making sure everyone could figure out how to use it.
- Provided top-notch UI/UX design services focused on desktop users, connecting everything to their backend systems seamlessly.
- Set up automated notifications and runbook automation so teams can solve problems fast instead of scrambling around confused.
Growth in Daily Active Users
User Retention Rate Achieved
Faster Feature Iteration Cycles
User Rating in Virtual Fitness Category
The Results
Business Impact
- Successfully launched a smart ticketing system software with role-based access control that finally gave everyone their own perfect workspace.
- Delivered enterprise workflow automation that killed off manual ticket tracking and approvals, making everything actually run smoothly for once
- Rolled out cloud infrastructure management dashboards with live updates, so teams can see what going wrong before it ruins their day
- Built a workflow management app that connects everyone seamlessly, turning chaotic collaboration into something that actually works well.
- Created amazing AI UX experiences that made complicated stuff feel easy, with users genuinely excited about how simple everything became.
- Provided top-notch UI UX design services with desktop interfaces that blew expectations away and made daily work enjoyable again.
- Set up automated notifications and compliance tracking that keeps everyone in the loop, setting Lumina up for serious growth ahead
Ready To Transform Your Business?
Let's discuss how our services can help you achieve your technology goals and drive business growth
Email Us
Call Us
+91 9113928225
Visit Us
C-277, C-Block, Sector 63, Noida,
Uttar Pradesh - 201301
We're excited to collaborate with you
FAQ's
Lumina FAQ's
How does the role-based access control work across the three portals?
The system automatically assigns users to Customer, Admin, or Non-Customer portals based on their roles, with each portal having tailored features and permissions. This ensures customers only see ticketing and requests, while admins get full management capabilities, and external users have limited, controlled access to specific functions.
Can the ticketing system software handle high volumes of requests?
Yes, the Angular 14-based platform is built for scalability with automated workflows that process tickets without manual intervention. The system includes real-time dashboards, automated notifications, and streamlined approval processes that can easily handle growing request volumes as your business expands.
What makes this workflow management app different from other enterprise solutions?
Our solution is fully customized for infrastructure management with three interconnected portals, automated compliance tracking, and real-time incident monitoring. Unlike generic tools, it's specifically designed for cloud infrastructure teams with features like runbook automation, material movement tracking, and integrated audit trails.